Terms of service

Last updated: 1. February 2026

Welcome to Luxx Cosmetic. The terms “we”, “us”, and “our” refer to Luxx Commerce ApS (CVR: 46116615), the legal entity that owns and operates LuxxCosmetic.com. Luxx Cosmetic is a brand owned by Luxx Commerce ApS.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, and all related features, tools, products, and services (collectively, the “Services”). Our webshop is powered by Shopify, which enables us to provide the Services to you.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

Nothing in these Terms limits or excludes any rights you may have under applicable consumer protection laws.

Markets Covered

These Terms apply to access and purchases made via LuxxCosmetic.com in Denmark and in the other EU markets where LuxxCosmetic.com is made available:

Germany
France
Netherlands
Belgium
Spain
Portugal
Italy
Austria
Luxembourg
Poland
Czech Republic
Slovakia
Hungary
Slovenia
Croatia
Ireland
Sweden
Finland
Denmark
Estonia
Latvia
Lithuania
Greece
Romania
Bulgaria

1. Access and Account

To use the Services, you must be at least the age of majority in your jurisdiction. You may be required to provide accurate and complete information, including your name, email address, billing details, and shipping information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person.

2. Our Products

We make every effort to display our products accurately. However, colors, appearance, and details may vary depending on your device and settings. We do not guarantee that product images or descriptions will exactly match the delivered product.

Product descriptions, availability, and pricing may change at any time without notice. We may limit quantities or discontinue products at our discretion.

3. Orders

When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order. An order is accepted only when we confirm it and process your payment.

Please review your order carefully before submitting. We may be unable to cancel orders once they have been accepted or processed.

Returns, refunds, and exchanges are governed by our Returns & Refunds Policy.

You represent that your purchases are for personal use and not for resale or commercial distribution.

4. Prices and Billing

Prices may change without notice. The price applicable to your order is the price displayed at checkout at the time of purchase.

Unless otherwise stated, prices do not include shipping fees. Taxes may be applied where required by law.

You agree to provide accurate and current payment information and authorize us to charge your selected payment method for all purchases. You represent that you are authorized to use the payment method provided.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, weather, customs, or events outside our control.

Risk of loss or damage transfers to you upon delivery of the goods, in accordance with applicable consumer protection laws.

Further details are available in our Shipping Policy.

6. Intellectual Property

All content on the Services—including trademarks, logos, text, images, graphics, and designs—is owned by Luxx Commerce ApS, its licensors, or Shopify, and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without prior written permission.

All rights not expressly granted are reserved.

7. Optional Tools

We may provide access to third-party tools. These tools are provided “as is” and “as available” without warranties or endorsements. Your use of such tools is at your own risk and subject to the third party’s terms.

8. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of such websites. Accessing third-party sites is at your own risk.

9. Relationship with Shopify

The Services are hosted by Shopify. While Shopify provides the platform, all sales and transactions are made directly with Luxx Commerce ApS.

Shopify is not responsible for your purchases, product issues, or disputes. By using the Services, you acknowledge that Shopify bears no liability for transactions conducted through our store.

10. Privacy Policy

Your personal information is processed in accordance with our Privacy Policy. Because the Services are hosted by Shopify, certain data is also processed under Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have reviewed and understood both policies.

11. Feedback

If you submit feedback, reviews, suggestions, or ideas (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, modify, publish, and distribute such Feedback for any lawful purpose.

You represent that you own or have the necessary rights to the Feedback and that it does not infringe third-party rights.

12. Errors, Inaccuracies, and Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted. We may cancel orders affected by such errors.

13. Prohibited Uses

You may not use the Services:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass, defame, or harm others

  • To submit false or misleading information

  • To upload viruses or malicious code

  • To interfere with security features

  • To scrape, crawl, or collect data without permission

We may suspend or terminate your access for violations of these Terms.

14. Termination

We may terminate or suspend your access to the Services at any time without notice. You remain responsible for all charges incurred prior to termination.

Provisions that by their nature should survive termination will continue to apply.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” except where prohibited by law.

We do not guarantee uninterrupted, secure, or error-free operation of the Services. Nothing in this section affects your statutory rights.

16. Limitation of Liability

To the fullest extent permitted by law, Luxx Commerce ApS and its affiliates, owners, employees, and partners shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

This limitation does not apply where liability cannot be excluded under applicable law.

17. Indemnification

You agree to indemnify and hold harmless Luxx Commerce ApS, Shopify, and their affiliates from any claims arising from your breach of these Terms or your misuse of the Services.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

19. Waiver; Entire Agreement

Failure to enforce any provision does not constitute a waiver. These Terms, together with our policies, constitute the entire agreement between you and us.

20. Assignment

You may not assign your rights under these Terms without our prior written consent. We may assign our rights without notice.

21. Governing Law

These Terms are governed by Danish law and applicable European Union law. You consent to jurisdiction in Denmark.

22. Headings

Headings are for convenience only and do not affect interpretation.

23. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

24. Contact Information

For questions about these Terms or our Services, please visit our Contact page to get in touch with our customer support team:

https://luxxcosmetic.com/pages/contact