How long does delivery take?

Orders are usually processed within 2–5 working days.Once dispatched, delivery within Denmark typically takes 2–4 working days.You’ll receive a confirmation email with tracking details as soon as your order is on its way.

How much is delivery?

Standard delivery within Denmark costs 75 DKK.We offer free delivery on orders over 400 DKK.Any delivery promotions will always be shown clearly at checkout.

Can I return my order?

Yes. You have a 14-day legal right of withdrawal, and we also offer an extended return period of up to 30 days from the day you receive your order.Returned items must be unused, unopened, and in their original packaging.

Can I return opened cosmetic products?

For hygiene and safety reasons, opened or used cosmetic products cannot be returned, unless the item is faulty or incorrect.If there’s an issue with your order, please contact us and we’ll help resolve it.

Do you offer exchanges or a guarantee?

We don’t offer direct exchanges. If you wish to return an eligible item, you can do so according to our returns policy and place a new order.If your item arrives damaged, faulty, or incorrect, please contact us and we’ll make it right as quickly as possible.